Delete your Farsider data
Farsider has no accounts. There is no email address, password or phone number to delete. Most of what the app keeps is on your phone. A little is on our server, and only if you use rider groups or a shared trip.
This page is for the Farsider app on Android and iPhone, published by Verano Solutions BV. The full privacy policy is at https://farsider.app/privacy.
What is stored where
On your phone: your settings, saved places and recent searches, trips and GPX files, downloaded maps and cached satellite imagery, your group profile (display name and avatar), your group sign-in secret and the keys of your groups, the Local guide's install ID, and usage statistics waiting to be sent with their install ID.
On our server (farsider.app), only if you use groups:
- your rider profile: a random rider ID, your display name and avatar;
- the groups you are in: their names, members and shared route;
- your latest position, only while you ride with a group switched on;
- trips you shared with a group: the GPX file, its name and your display name.
At PostHog (usage statistics, if they are on): events with a random install ID, a 5 km area and the country. No name, no account, no exact position.
On our server, if you use the Local guide: each ride's guide (its route, the stories planned and played), the stories you played with how much you heard and your 👍 and 👎, and the stories your phone asked for, with the Local guide's random install ID.
Delete it in the app
These work the same on Android and iPhone.
Your rider profile and groups: Menu → Groups → Reset identity
Tap "Reset identity", then tap again to confirm ("Leave all groups? Tap again"). The app then:
- asks our server to delete your rider (
DELETE /v1/riders/me). The server takes you out of every group, deletes your position, and deletes your profile. A group you were the last member of is deleted with its shared route and trips. In the other groups the invite key changes, so old invites stop working; - deletes your group sign-in secret and your list of groups, with their keys, from the phone.
Your display name and avatar stay on the phone, so you can join a group again later.
Do this with a signal. If the phone can't reach our server, the app still forgets you on the phone, but your profile stays on the server until it expires by itself (90 days, see below).
Trips you shared stay with the groups that still use them, with your display name, until they expire (7 days after their last use).
Usage statistics: Menu → General → "Share anonymous usage" off
Switching it off deletes the events waiting on the phone and the app's install ID, and nothing more is sent. Events already sent to PostHog carry only the random install ID, which no longer exists on your phone, so they can't be linked to you. They are deleted when PostHog's retention period ends.
Local guide: Menu → Local guide
"Forget heard stories" deletes on our server which stories you heard; "Forget what I like" deletes your 👍, 👎 and skips there. Your rides' guides are kept until they are deleted automatically (below), or ask us by email.
Everything on the phone: uninstall the app
Uninstalling Farsider deletes everything it keeps on the phone, including maps, trips and saved places. A backup of your phone (Google or iCloud) may still hold some app files until that backup is replaced. Uninstalling does not reach our server: use Reset identity first if you are in a group.
What is deleted automatically
Our server checks every minute and deletes:
| Data | Deleted |
|---|---|
| Your position in a group | 60 minutes after it was last received, or at once when you switch the group off or leave it |
| A trip shared with a group | 7 days after it was last used |
| A record that a route change was applied | after 24 hours |
| Your rider profile | 90 days after you last used groups, leaving all your groups |
| A group | when its last member leaves, or after 180 days without activity |
| A ride's Local guide (its route, plan and plays on it) | 90 days after the ride |
| Local guide requests | after 90 days |
Weather route points are not stored: the server uses them to answer and forgets them. Our server's logs hold no IDs, names or positions.
Our server's backup, kept so we can bring the server back after a failure, holds what was deleted for 30 more days; then it is gone from there too. Positions in groups are never in it.
Ask us by email
Write to hello@farsider.app with "Delete my data" in the subject. Because there are no accounts, tell us what helps us find your data, for example your display name and the name of a group you are in. We delete it within one month and tell you when it is done. If we can't find data that belongs to you, we tell you that too.